Introduction: The “Last-Mile” Challenge in Modern Business Systems

You’ve made a strategic investment in Microsoft Dynamics 365 Finance & Operations (F&O). You have a world-class ERP system managing your core financials, supply chain, and operations. Yet, teams are still using spreadsheets, sticky notes, and homegrown databases for critical tasks. Why? Because even the most powerful, out-of-the-box ERP can’t account for every unique process, niche requirement, or innovative idea that gives your company its competitive edge.

This gap—between what your core system does brilliantly and what your people need to do daily—is the “Last-Mile” challenge. It’s where efficiency is lost, errors are introduced, and strategic data remains trapped in silos. Traditional custom development has been expensive, slow, and fragile, often creating a “shadow IT” problem.

At Rekaz Core, we solve this challenge not with complex, brittle code, but with strategic low-code application development using the Microsoft Power Platform. We extend the value of your D365 F&O investment by building secure, integrated, and user-friendly apps that empower your teams, automate unique processes, and turn your ERP data into actionable insight.

The High Cost of the App Gap

When unique business needs aren’t met by core systems, organizations face:

• Productivity Sinkholes: Employees waste hours weekly on manual data reconciliation, switching between systems, and managing workarounds.
• Data Fragmentation & Risk: Critical business data lives in disconnected spreadsheets or Access databases, creating version control nightmares, compliance risks, and reporting blind spots.
• Innovation Bottleneck: Great ideas for improving a process die on the vine because the IT backlog is 18 months long for custom development.
• Poor User Adoption: If a system is too rigid or doesn’t fit a team’s workflow, they will abandon it, undermining your ERP investment.
• Vendor Lock-in for Niche Solutions: Paying high licensing fees for niche third-party software that does 20% of what you need.

The Solution: Strategic App Development on the Microsoft Power Platform

We leverage the native, secure, and powerful extension framework built right into your Microsoft ecosystem: Power Platform (Power Apps, Power Automate, Power BI, Power Pages).

Why Power Platform is the Right Choice for D365 F&O Customers:

1. Native Integration: Apps connect directly to your D365 F&O data via the Dataverse, Microsoft’s unified data platform. This ensures a single source of truth, real-time data, and no complex, unreliable integrations.
2. Enterprise-Grade & Secure: Built on Azure, with security, compliance, and governance controls that IT trusts. All access respects the same security roles and data policies defined in D365 F&O.
3. High-Productivity (Low-Code): Dramatically faster development cycles (weeks, not months) mean lower cost and quicker time-to-value. It also empowers “citizen developers” under proper governance.
4. Future-Proof: As Microsoft invests in the Power Platform, your apps automatically benefit from new features, AI capabilities, and enhanced connectivity.

Types of Apps We Build to Extend D365 F&O:

1. Process-Specific Productivity Apps:

• Mobile Field Service App: For warehouse staff to receive put-away tasks, conduct cycle counts, or report issues directly from their phone, updating D365 F&O inventory in real-time.
• Vendor/Supplier Portal: Allow suppliers to view POs, submit invoices, and update delivery status through a secure external portal (Power Pages).
• Manager Approval Hub: A unified, mobile-friendly app where managers can approve purchase requisitions, timesheets, and expense reports from any device.

2. Data Capture & Validation Apps:

• Quality Inspection App: Replace paper checklists on the production floor. Inspectors use a tablet to record results, capture photos, and automatically create non-conformance records in D365 F&O.
• New Vendor Onboarding App: Guide procurement through a standardized intake form that collects all required data and documents, automatically creating the vendor record in F&O.
• Asset Management Companion: Maintenance technicians log work orders, track parts used, and scan asset QR codes—all syncing back to the fixed asset module.

3. Analytical & Dashboard Apps:

• Executive KPI Dashboard: A tailored Power BI app that merges D365 F&O financial data with CRM sales data and production metrics for a holistic C-suite view.
• Operations Command Center: A large-screen touch app for the plant floor showing real-time production stats, downtime reasons, and Andon alerts.
• Custom Reporting Portal: A simple app for department heads to run and save pre-built, complex operational reports without needing to navigate the full F&O client.

Our Strategic App Development Lifecycle:

1. Ideate & Prioritize: We facilitate workshops to identify the highest-impact “last-mile” pain points. We create a prioritized app backlog tied to ROI.
2. Architect & Design: We design the user experience (UX) and data model, ensuring the app feels like a natural extension of D365 F&O, not a foreign tool.
3. Develop & Integrate: Our certified developers build the app using Power Platform best practices, with a focus on performance, usability, and seamless connection to your core data.
4. Test & Deploy: Rigorous user acceptance testing (UAT) followed by a managed rollout with training and support materials.
5. Govern & Evolve: We help you establish a Center of Excellence (CoE) to manage, secure, and scale your app portfolio over time.

The Tangible Value of a Strategic App Portfolio

• Accelerated ROI on ERP: Unlock more value from your D365 F&O investment by making it more relevant and usable for every team.
• Operational Excellence: Eliminate paper-based processes and manual data entry, reducing errors and speeding up cycle times.
• Enhanced Agility: Respond to new business requirements or market opportunities with custom solutions in weeks, not quarters.
• Improved Data Integrity: Capture data at the source in a structured way, ensuring your D365 F&O analytics are accurate and comprehensive.
• Empowered Employees: Give teams tools that are designed for their workflow, boosting adoption, satisfaction, and productivity.

Is Low-Code a Fit for Every Need?

No. We provide honest counsel. For extremely high-volume, complex transactional processes, a traditional code extension in D365 F&O may still be best. Our expertise lies in knowing the right tool for the job. We use:

• Power Platform for department-level apps, mobile experiences, and workflow automation.
• Traditional .NET/AL Development for deep, complex logic that must run within the core F&O server.
• Azure Services for scalable, custom middleware or advanced AI integrations.

Why Partner With [Your Company Name] for App Development?

Building apps is easy. Building the right apps that deliver secure, sustainable value is hard. We are the ideal partner because:

• We Speak Both Languages: Deep expertise in D365 F&O’s data model and security and Power Platform development.
• Product Mindset: We build apps with the end-user in mind, focusing on adoption and measurable business outcomes, not just features.
• Governance-First Approach: We build with your IT team, not around them, ensuring security, compliance, and maintainability.
• Strategic Roadmapping: We help you build a portfolio of apps that work together to advance your digital transformation goals.

Conclusion: Your ERP is a Launchpad, Not a Final Destination

Your Microsoft Dynamics 365 F&O system is a powerful launchpad for innovation. Custom app development is how you build the unique modules and experiences that propel your specific business forward.

Stop forcing square pegs into round holes. Start building the exact digital tools your teams need to excel.