Fragmented systems—separate e-commerce platforms, in-store POS, and back-office finance—create operational chaos. Stockouts online while inventory sits in stores, inconsistent pricing across channels, and disconnected customer data lead to lost sales and frustrated shoppers.

At Rekaz Core, we implement Microsoft Dynamics 365 Finance & Operations with its robust Retail module to create truly unified commerce operations.
This powerful integration transforms how you connect with customers, manage inventory, and drive growth across every touchpoint.

The Solution: Unified Commerce with Dynamics 365 F&O

Microsoft Dynamics 365 F&O with its integrated Retail module provides a single platform for all retail operations. Here’s how it transforms your business:

1. Seamless Omnichannel Operations

• Unified Inventory Management: View and allocate inventory across all stores, warehouses, and in-transit in real time. Enable “Buy Online, Pick Up In-Store” (BOPIS), ship-from-store, and endless aisle capabilities effortlessly.
• Centralized Product Information Management: Maintain consistent product data, descriptions, images, and pricing across all channels from one master catalog.
• Integrated Order Management: Process and fulfill orders from any channel through a single system, with intelligent routing to optimize fulfillment costs and speed.

2. Intelligent Store & POS Management

• Modern Point of Sale: Flexible POS solutions that work online and offline, with integrated payment processing and customer lookup.
• Mobile Store Operations: Empower associates with mobile devices for line busting, clienteling, and inventory lookups on the sales floor.
• Store Inventory & Replenishment: Automated replenishment suggestions based on sales patterns and seasonality, with streamlined receiving and stock counting processes.

3. Connected E-Commerce Experience

• Native or Integrated E-Commerce: Connect to leading e-commerce platforms (like Shopify, BigCommerce, or Adobe Commerce) or leverage composable commerce architectures.
• Real-time Synchronization: Inventory, pricing, and customer data sync instantly between your website and Dynamics 365.
• Unified Customer Profiles: Single view of customer interactions, purchases, and preferences across all channels.

4. Advanced Retail Analytics & Insights

• Real-time Sales Dashboards: Monitor performance across channels, stores, and product categories.
• Customer Analytics: Track lifetime value, purchase patterns, and segmentation for targeted marketing.
• Inventory Optimization: Predictive analytics for demand forecasting and intelligent replenishment.
• Margin Analysis: Understand profitability at the SKU, channel, and customer segment levels.

Key Business Benefits

For Your Customers:

• Consistent Experience: Same products, prices, and promotions everywhere
• Flexible Fulfillment: Multiple delivery and pickup options
• Personalized Engagement: Recognition and relevant offers across channels
• Simplified Returns: Return in-store for online purchases seamlessly

For Your Operations:

• Improved Inventory Turn: Reduce stockouts and overstock by 30-50%
• Increased Order Accuracy: Eliminate manual data entry errors
• Reduced Operational Costs: Streamline processes and reduce labor requirements
• Faster Time-to-Market: Launch promotions and new products across all channels simultaneously

For Your Finance Team:

• Real-time Financial Visibility: Sales, margins, and inventory values updated continuously
• Simplified Accounting: Automated reconciliation between retail and financial modules
• Accurate Reporting: Consolidated financials across all retail entities and channels
• Compliance & Audit Readiness: Complete audit trail for all transactions